REFUND POLICY
Last updated June 23, 2026
This Refund Policy applies to purchases of the ParseRouter service, operated by
Mitrotasios Monoprosopi IKE (doing business as ParseRouter, “we,” “us,” or
“our”). Thank you for your purchase. If you are not completely satisfied with your
purchase, you may request a refund as described below.
REFUNDS
Payments for the Service are processed by Paddle.com Market Limited (“Paddle”), who acts
as the merchant of record for all purchases. Because Paddle is the merchant of record, all refunds
are handled by Paddle in accordance with Paddle’s Buyer Terms, available at
https://www.paddle.com/legal/buyer-terms,
and Paddle’s Refund Policy, available at
https://www.paddle.com/legal/refund-policy.
If you are a consumer residing in the EU, EEA, or United Kingdom, you have the right to withdraw
from your purchase for any reason within 14 days of completing your transaction, and to receive a
full refund of the charges you have paid. This 14-day right to cancel does not apply where you have
started downloading, accessing, using, or otherwise benefiting from the Service within that 14-day
period, after having expressly agreed during checkout that the Service be made available to you
before the end of the cancellation period and acknowledged that you thereby lose your right to
cancel.
Where you are entitled to a refund under Paddle’s terms or under applicable law, we will honor
that refund. For purchases that fall outside any applicable statutory right to cancel, refunds may
be granted at our and Paddle’s reasonable discretion. Approved refunds are issued to your
original payment method.
HOW TO REQUEST A REFUND
To request a refund, please contact us at
founders@parserouter.com
with your account and transaction details, or contact Paddle directly using the details on your
payment receipt. Please allow a reasonable period for your request to be reviewed and processed.
Once processed, refunds may take 1–2 billing cycles to appear on your statement, depending on
your payment provider. We will notify you by email when your refund has been processed.
QUESTIONS
If you have any questions concerning our refund policy, please contact us at: